Corelle - Not cool

Not resolved
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Refused to do price adjustment 3 days after my order, and the live chat was a bit rude. Was going to tell them to cancel my order, since I had not gotten notice that my order shipped yet, but when I logged in, I saw that my order did ship.

They say they notify you when it ships but I received no notice. Then, before I pressed "chat over" on the live chat, they pressed it, signifying the conversation was over. Which is rude, to me. I can see if I used curse words, etc., but I did not.

They obviously don't care about keeping customers. I don't care if it was only a few dollars. That's not the point.

It's like a price bait-and-switch thing to me, and I don't like it. And then it will probably cost me more to return it.

Product or Service Mentioned: Corelle Customer Care.

Reason of review: Pricing issue.

Monetary Loss: $3.

Preferred solution: Just trying to let people know how they choose to do business.

I liked: Being able to add to my set.

I didn't like: Poor customer service over pricing.

Company wrote 0 private or public responses to the review from Nov 26.

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